In this last session (friday 9th afternoon) we will discuss the rise of virtual company after having defined it and explain how Is contribute tot this rise.
Please find the slides here, or watch them below
Showing posts with label customer centric company. Show all posts
Showing posts with label customer centric company. Show all posts
Sunday, November 4, 2007
Session 7: Virtual company and IS
Sunday, October 14, 2007
Session 3 CRM
In this session we will see how technology enable a revolution in the business by introducing someone in the middle of the company: the customer. This is a true revolution that change the way company should be runned. In this first section we will discuss the fundamentals of CRM and look carefully how IT enables the customer centric company.
Please find the slide in pdf format here.
Or have a look at the slideshow below:
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